EVSTOR Payments by Klarna

Introducing Klarna

Evstor are proud to offer a new, more flexible way for customers to pay for their orders. With Klarna you can choose to split your order payments into 3 parts, or defer payment for 30 days - giving you time to check your items are right and only pay for what you keep.

We offer 2 different ways to pay with Klarna:

1. Pay later in 30 days: Buy today, and pay in 30 days time. Only pay for what you keep.
2. Pay in 3: Buy today and pay in 3 equal payments. First payment when you place the order, with payments 2 and 3 scheduled for 30 and 60 days later respectively

Click Here to find out more about Klarna Pay in 30 days

Click Here to find out more about Klarna Pay in 3 

It's simple. All you need to use Klarna Pay later in 30 days is...

1. You must be at least 18 years old
2. A UK bank account (Pay later in 30 days is subject to your financial circumstances)
3. A UK residential address.

All good? Great, let's get shopping!

1. Choose the items you want to buy from Evstor. Add them to your basket and head over to the checkout.
2. Click ‘Pay with Credit Card’ at the checkout and follow the steps to complete transaction – no need to create an account.
3. Place your order and it will be despatched as normal.
4. You’ll receive an email with instructions on how to pay.

KleverIdeas Limited acts as an introducer and not a lender of unregulated credit products provided by Klarna Bank AB (publ). Credit is only available to permanent UK residents aged 18+, subject to status, T&Cs apply. Please note Pay in 30 days and Pay in 3 instalments is not regulated by the FCA. Borrowing beyond your means could seriously affect your financial status, ensure you can afford to make your repayments on time by the due date.

For all questions concerning the product, delivery and returns, please contact This email address is being protected from spambots. You need JavaScript enabled to view it.. For all questions concerning payment or regarding an expected refund, please contact Klarna. For more details, see the FAQ section below.

Klarna is a Swedish payment service provider that takes end-to-end responsibility for your payment. Klarna is the provider of smooth payments to more than 200,000 online stores. Over 90 million consumers worldwide have trusted Klarna to securely handle their payments.

Once your order is confirmed, you'll receive an email with payment instructions within two days from Klarna. You'll then have 30 days to try your order and only pay when you’re happy. Complete the payment online, at your convenience, with no extra cost. You can pay via credit or debit card in the Klarna app or by logging into www.klarna.com/uk.

To use Pay later in 30 days you must be at least 18. Whilst this option is widely promoted, Pay later in 30 days is subject to your financial circumstances. When choosing Pay later in 30 days, our assessment will not affect your credit rating.

Klarna is unique and offers Pay later in 30 days based on a number of factors such as the order value, previous order history and item availability. If you are 18 or over, you can improve your chances of being offered Pay later in 30 days by ensuring you provide your full name and accurate address details and shipping to your registered billing address. All orders are assessed individually. Just because you have had Pay later in 30 days before does not mean it will be offered for every order and in turn, as it is denied does not mean it will be denied for all future orders.

Klarna may run so-called unrecorded enquiries (or soft credit searches) that do not affect credit scoring and are only visible to you and Klarna, but not visible to other lenders.

Although Pay later in 30 days is widely promoted it is not always universally available. The Pay later in 30 days method is automatically generated by algorithms that are dependent upon a number of factors including amount of order, the online store, previous order history and item availability. Alternatively, you are able to complete your order by paying by credit or debit card at the checkout.

Payment is due 30 days after the item is shipped. To help you pay on time, we'll alert you two days before payment is due – you'll receive a push notification from the Klarna app or email reminders to pay – and, if very late, we’ll also send you a text or letter, too. Your credit score will not be impacted by using Klarna’s ‘Pay later in 30 days’ products even if you have failed to pay on time.

If you want to make a purchase with Klarna you need to provide your name, address and email address. For some orders you may need to provide your mobile number or date of birth, too. All information will be sent to your email address, including payment reminders and links to your online statements. It's very important that you give us the correct details, as otherwise you will not receive the payment information.

Payment information is processed securely by Klarna. No card details are transferred to or held by Evstor. All transactions take place via connections secured with the latest industry standard security protocols.

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.
General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.

You can pay for your order at any point after you receive the email from Klarna with the details of your payment on. Just follow the instructions on this email or in the Klarna app to pay for your order.

If you pay by card, Evstor will confirm your order right away. If paying by Pay later in 30 days, Klarna will send you a payment confirmation to the email address that you have used for your order. If you have made a payment but not received the payment confirmation, you can always check the status of your order and payments by logging in to the Klarna app or www.klarna.com/uk.

Once Evstor has received the return (partial or full) and you have received their confirmation of this, an updated statement will be sent to you by Klarna if you've made a partial return. With a full return, your statement will be closed. You are always able to monitor the status of your order in the Klarna app.

As soon as Evstor have accepted your cancellation/return, then Klarna will cancel the statement or refund your payment. The return will be reflected in the Klarna app immediately.

As soon as the store has registered your cancellation or your return, the refund will be processed within 5 business days.

You have 30 days to pay, so you don’t need to pay right away. If your due date is near and there is no sign of your goods, please email This email address is being protected from spambots. You need JavaScript enabled to view it. to check on delivery. You can also contact Klarna’s Customer Service so that we can postpone the due date on your payment or put the order on hold in the Klarna app while you wait for the goods to arrive. If you do not have your statement number to hand you can log into the Klarna app or at www.klarna.com/uk, where you will find all of your orders and be able to make payments.

If you have paid for your order with a card, the refund will be made back to the same card. If you have not paid the statement yet, then the refund will reduce the statement or cancel it completely.

Visit Klarna app Klarna’s Customer Service page for a full list of FAQ’s, live chat and telephone options: Local Rate: 020 300 50833 / Freephone: 0808 189 3333. 

It's simple. All you need to use Klarna Pay in 3 is...

1. To be 18 years or over
2. A valid mobile number and email address
3. A UK residential address.
4. A UK bank account with good credit history.
5. A credit/debit card to be valid for 60 days from purchase date.

All good? Great, let's get shopping!

1. Choose the items you want to buy from Evstor. Add them to your basket and head over to the checkout.
2. You must have sufficient funds available on your credit or debit card for the first payment at the time of ordering.
3. Select the ‘Pay with Credit Card’ at the checkout and follow the steps to complete transaction, ensure you use the ‘Pay in 3’ when prompted.
4. Place your order and it will be despatched as normal.
5. Pay in 3 equal payments – the first when you place the order, the second 30 days later, and the third 60 days after placing the order.

KleverIdeas Limited acts as an introducer and not a lender of unregulated credit products provided by Klarna Bank AB (publ). Credit is only available to permanent UK residents aged 18+, subject to status, T&Cs apply. Please note Pay in 30 days and Pay in 3 instalments is not regulated by the FCA. Borrowing beyond your means could seriously affect your financial status, ensure you can afford to make your repayments on time by the due date.

For all questions concerning the product, delivery and returns, please contact This email address is being protected from spambots. You need JavaScript enabled to view it.. For all questions concerning payment or regarding an expected refund, please contact Klarna. For more details, see the FAQ section below. 

Klarna is a Swedish payment service provider that takes end-to-end responsibility for your payment. Klarna is the provider of smooth payments to more than 200,000 online stores. Over 90 million consumers worldwide have trusted Klarna to securely handle their payments.

Pay later in 3 interest-free instalments will allow you to spread the cost of your purchase over 3 equal payments. The payment for each instalment will automatically be collected from the debit or credit card you entered at checkout. Your first instalment will be collected when your order is confirmed by Evstor and instalments 2 and 3 are scheduled 30 and 60 days later, respectively. You can always monitor your payments’ schedule in the Klarna app or by logging into www.klarna.com/uk.

To use Pay later in 3 interest-free instalments you must be at least 18. Whilst this option is widely promoted, Pay later in 3 interest-free instalments is subject to your financial circumstances. When choosing Pay later in 3 interest-free instalments, our assessment will not affect your credit rating.

Klarna is unique and offers Pay later in 3 interest-free instalments based on a number of factors such as the order value, previous order history and item availability. If you are 18 or over, you can improve your chances of being offered Pay later in 3 interest-free instalments by ensuring you provide your full name and accurate address details and shipping to your registered billing address. All orders are assessed individually. Just because you have been accepted for a Klarna payment method before does not mean it will be offered for every order and in turn, as it is denied does not mean it will be denied for all future orders.

Klarna may run so-called unrecorded enquiries (or soft credit searches) that do not affect credit scoring and are only visible to you and Klarna, but not visible to other lenders.

Although Pay later in 3 interest-free instalments is widely promoted it is not always universally available. The Pay later in 3 interest-free instalments payment option is automatically generated by algorithms that are dependent upon a number of factors including address details, cardholder details, amount of order, the online store, previous order history and item availability.

Klarna will automatically attempt to collect your payment for your Pay later in 3 interest-free instalments purchase at Evstor from the debit or credit card you entered at checkout. If we are unable to collect your payment on the scheduled due date Klarna will make one further attempt to automatically collect payment two days later. Should this last payment attempt fail, Klarna will issue you a statement for the full outstanding order amount which will become payable 15 days later. Klarna shall notify you when a payment is due two days in advance of attempting to collect your payment and you can always monitor the due date in Klarna app at your convenience. Your credit score will not be impacted by using Klarna’s ‘Pay later in 3 instalments’ product even if you have failed to pay on time.

If you want to make a purchase with Klarna using Pay later in 3 interest-free instalments, you'll need to provide your mobile phone number, email address, current billing address and a debit or card card. The mobile number is required in case we need to reach you. All communications will be sent to your email address. It's very important that you give us the correct details, as otherwise you will not receive your payment schedule and any updated order information.

Payment information is processed securely by Klarna. No card details are transferred to or held by Evstor. All transactions take place via connections secured with the latest industry standard security protocols.

Payment for your Pay later in 3 interest-free instalments will automatically be collected from the debit or credit card you entered at checkout. The first payment is taken when the order is confirmed. The second and third instalments are collected 30 and 60 days, respectively, after the first instalment. You can always monitor your payments’ schedule in the Klarna app.

Yes. Just go to the Klarna app or log onto Klarna.com/uk and pay off early.

If you pay by card, Evstor will confirm your order right away. If paying by Pay later in 30 days, Klarna will send you a payment confirmation to the email address that you have used for your order. If you have made a payment but not received the payment confirmation, you can always check the status of your order and payments by logging in to the Klarna app or www.klarna.com/uk.

As soon as Evstor have accepted your cancellation/return, Klarna will cancel any future scheduled payments as well as refund any amounts due. The return will be reflected in the Klarna app immediately.

Once Evstor has received the return (partial or full) and you have received their confirmation of this, an updated statement with an adjusted payment schedule will be sent to you by Klarna if you've made a partial return. With a full return, we shall refund any payments collected and cancel any future scheduled payments. You are always able to monitor the status of your order in the Klarna app.

As soon as the store has registered your cancellation or your return, the refund will be processed within 5-7 business days.

You can view all of your Klarna purchases and payment schedule in the Klarna app or by logging onto Klarna.com/uk.

Klarna will notify you via email and push notification from the Klarna app when a payment is due and when this has successfully been collected, or in the unlikely event of your payment failing. If a payment has been collected but you have not received payment confirmation, you can always check the status of your order and payments in the Klarna app or by logging in at www.klarna.com/uk.

In the event that your goods have not been received please This email address is being protected from spambots. You need JavaScript enabled to view it. to check on your order and delivery status. You can also contact Klarna’s Customer Service so that we can postpone the due date on your payment or put the order on hold in the Klarna app while you wait for the goods to arrive.

Refunds shall be issued back to the debit or credit card which was originally entered at checkout.

You can log in the Klarna app or at www.klarna.com/uk, where you will find all of your orders and payment schedule information.

Visit Klarna app Klarna’s Customer Service page for a full list of FAQ’s, live chat and telephone options: Local Rate: 020 300 50833 / Freephone: 0808 189 3333.